●Chicago, Illinois, USAManaged ITCloudCybersecurityAI & AutomationSmart Infrastructure
Managed IT · Cloud · Cybersecurity · AI · Infrastructure

Technology You Can Rely On.
People You Can Reach.

Orbiwest supports the full technology environment, from everyday user support and managed security to cloud migrations, enterprise networks, servers, backup, AI integration and connected facilities. We explain the work, document the environment, and keep customer ownership clear.

Modern server and infrastructure environment with network equipment

Managed IT and Managed Security

Managed IT keeps the environment running. Managed security reduces risk and makes monitoring, escalation and response clear. Many customers need both, but the responsibilities should never be vague.

MSP Services

Run the technology

Help desk, endpoints, Microsoft 365, networks, servers, cloud, backup, projects and the routine operational work behind them.

See MSP services
MSSP Services

Operate the security

Endpoint security, identity, email, firewalls, SASE, SIEM, MDR, vulnerability management, cloud security and incident readiness.

See MSSP services

Your technology stays yours.

We explain important changes, provide useful documentation and SOPs, and keep agreed customer access in place. You can ask us to manage the environment fully, work beside your internal team, or hand the operation back after a project.

You know what changedWe explain the work, the reason for it, the risk and what was verified afterward.
You keep accessAuthorized customer contacts retain the agreed access to customer-owned systems and platforms.
You receive documentationImportant configurations, diagrams, decisions, dependencies and handoff notes are recorded.
You receive SOPsRoutine tasks are documented so your team can operate confidently when you want to.

Industries We Support

Support shaped around the way your people, sites and systems actually work.

Why Orbiwest?

Deep enough for difficult work, open enough to keep the customer in control.

  • ✓Customer ownership stays clear
  • ✓Access and visibility for your team
  • ✓SOPs, diagrams and useful documentation
  • ✓Plain language explanations before changes
  • ✓Maintainable design with a clean handoff
  • ✓Full management when you want us to own it

Our Process

Understand first. Change carefully. Leave it supportable.

1AssessUsers, systems, risk and goals.
2DesignArchitecture, scope and rollback.
3ImplementControlled changes and migration.
4OperateMonitor, secure, document and improve.

Team Technology Coverage

Representative platform families across the team.

Microsoft / Azure
AWS / Google Cloud
Cisco / Meraki
Fortinet / Palo Alto
SonicWall / Sophos
Aruba / Juniper / UniFi
VMware / Hyper-V / Proxmox
Dell / HPE / Lenovo
Veeam / Datto / Acronis
RMM / PSA / ITSM
EDR / XDR / SIEM / SOAR
AI / Data / Automation

Explore the full technology ecosystem →

How We Can Work With You

Use Orbiwest as your IT team, an extension of your team, or a specialist for one project.

Ongoing Managed Support

We take ongoing responsibility for the agreed environment: users, endpoints, infrastructure, maintenance and support.

Co-Managed IT

Your IT team stays in control. We provide extra hands, deeper engineering, escalation coverage or project help where you need it.

Projects & Assessments

Bring us a firewall cutover, cloud migration, network problem, server refresh, security gap, AI workflow or other defined project.

Resources & Guides

Practical guides for IT, security, backup and infrastructure planning.

IT Strategy & Projects

Assessments, migrations, architecture and focused project engineering are available without a managed service contract.

Consulting & vCIO →

Start With the Problem

Tell us what is happening, who it affects and what needs to change. We can help with the diagnosis.

Contact Orbiwest →