Where we get involved
What we can take on
- Application inventory and ownership mapping
- Vendor-supported upgrades and migration coordination
- CRM / ERP integration when included in the engagement
- Microsoft 365 / Teams / SharePoint integration
- API and webhook integration
- Application access and SSO planning
- Operational monitoring when included in the engagement
- Lightweight custom tooling and automation when it makes sense
When clients bring us in
- Nobody clearly owns a line-of-business application
- Vendor support keeps blaming the network or workstation
- Teams re-enter data between CRM, ERP, forms and spreadsheets
- A legacy application needs a migration or integration plan
How we handle the work
We do not pretend every application should be replaced. Sometimes the best work is clarifying ownership, fixing the surrounding infrastructure, and connecting the system to the rest of the business.
We explain the work, document the parts that matter and keep customer ownership clear. The goal is a system your team can understand and operate, whether or not Orbiwest remains involved.