Where we get involved
What we can take on
- Security-awareness platform coordination
- Phishing simulation programs when included in the engagement
- Training enrollment and completion tracking
- New-user security orientation
- Role-based topics for higher-risk users
- Reporting and follow-up
- Policy and reporting-channel guidance
When clients bring us in
- Users keep seeing convincing phishing messages
- Training is annual but nobody knows whether behavior is improving
- Cyber insurance or customer requirements ask for awareness evidence
- New hires receive little guidance on account and data security
How we handle the work
The goal is not to embarrass people who click. Training works better when it is short, relevant and tied to the real attacks users are seeing. We focus on habits and a clear reporting path.
Security responsibilities are documented. The customer should know what is monitored, which actions Orbiwest can take, which actions require approval, and how to access the relevant reporting and tools.