Where we get involved
What we can take on
- EDR / XDR platform integration
- MDR / SOC service integration by agreement
- SIEM log-source onboarding and tuning when included in the engagement
- Identity and Microsoft 365 security telemetry
- Firewall and network log integration
- Alert routing and escalation
- Response playbooks and ownership mapping
- Security reporting and review
When clients bring us in
- Security tools generate alerts but nobody owns the response
- Endpoint, identity and firewall events live in separate consoles
- An insurer or customer expects stronger monitoring
- Internal IT needs a monitored security layer without building a SOC
How we handle the work
We are careful about the difference between installing a security product and operating a response process. If 24/7 monitoring is required, it is delivered through an appropriate MDR/SOC platform or partner and documented in the service scope.
Security responsibilities are documented. The customer should know what is monitored, which actions Orbiwest can take, which actions require approval, and how to access the relevant reporting and tools.
