What we can take on
- Microsoft licensing review
- Security subscription review
- RMM and backup licensing
- Cloud subscription ownership
- Renewal calendar
- License assignment cleanup
- Vendor quote comparison
- Growth and capacity planning
When clients bring us in
- Renewals arrive without enough notice
- Licenses are assigned to inactive users
- Different teams buy overlapping tools
- Nobody owns the software renewal calendar
How we handle the work
We begin with the work people are trying to get done, then look at the endpoints, accounts and vendors around it. That keeps support focused on the operating problem rather than only the ticket that arrived today.
We do not intentionally create lock in by withholding routine knowledge, credentials or documentation. Customers receive the access and SOPs appropriate to the environment and the agreed support model.