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Service

Firewalls, VPN & Secure Connectivity

Firewall policy, segmentation, NAT, remote access and VPN work with controlled changes and rollback planning.

When this helps

When clients bring us in

  • Firewall rules have accumulated without clear ownership
  • VPNs are unstable or difficult to troubleshoot
  • Remote access exposes more than necessary
  • Network segmentation no longer matches business needs
  • A firewall replacement is approaching
  • Nobody is confident about rollback if a change fails

What we can take on

  • Firewall policy and NAT changes
  • Site-to-site VPN support
  • Remote-access VPN troubleshooting
  • Network and security-zone segmentation
  • WAN and routing review when included in the engagement
  • Configuration backup and change planning
  • Cutover validation and rollback planning
  • Documentation of material changes

How we handle the work

Network work is easier to support when the current state is visible. We map critical paths, confirm dependencies and make changes in a way that can be verified and reversed if needed.

What you receive

We leave topology, addressing, VLANs, critical dependencies and material change notes in a form that can be used for future troubleshooting and change work.

We also leave the customer with the information needed to understand the network. That can include diagrams, addressing, VLANs, important dependencies, configuration backups and operating notes, depending on the platform and engagement.

What should improve

Outcomes matter more than tool names.

Safer boundaries

Access between users, systems, sites and the internet is more intentional.

Controlled changes

Important changes are planned, validated and easier to reverse.

Supportable remote access

VPN and connectivity dependencies are clearer.

How clients use us

We can scope the work around the project instead of forcing it into a managed-service bundle.

Firewall cleanup

Review rules, objects and documentation.

Replacement / migration

Plan and execute a controlled cutover.

Ongoing administration

Handle scoped firewall and VPN changes as needs evolve.

Customer controlAuthorized customer contacts keep agreed access. We provide the network information that matters for support, such as diagrams, addressing, VLANs, change notes and configuration backups when the platform supports them.

Working around a fragile network?

Tell us which paths are critical, where users see problems and what changes the business is trying to make next.

Talk to Orbiwest →