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Service

Azure, Entra ID & Intune

Microsoft cloud identity, device-management and infrastructure support for organizations using Azure, Entra ID and Intune.

When this helps

When clients bring us in

  • Users need consistent MFA and sign-in controls
  • Devices need centralized policy and application management
  • A Microsoft 365 environment is moving toward Entra-based identity
  • Remote or hybrid workers need more consistent device controls
  • Azure resources or subscriptions need operational ownership
  • Onboarding/offboarding spans accounts, devices and applications

What we can take on

  • Entra ID user, group and role administration
  • MFA and authentication-method management
  • Conditional Access review and implementation when included in the engagement
  • Intune enrollment and device-policy support
  • Application deployment and device compliance when included in the engagement
  • Windows endpoint configuration and lifecycle support
  • Azure subscription/resource administration when included in the engagement
  • Identity synchronization/hybrid identity planning when included in the engagement
  • Privileged access and admin-role hygiene
  • Onboarding/offboarding workflow design
  • Licensing and feature-fit review
  • Documentation and administrative handoff

How we handle the work

We inventory identity, data, applications, DNS, devices, licensing and user impact before a migration or major cloud change. The target state includes both the technology and the way it will be administered afterward.

What you receive

Material configurations, decisions, dependencies, handoff information and agreed operating responsibilities are documented at a level appropriate to the engagement.

The customer remains the owner of its tenant, domains and data. We document the migration and administration model so authorized customer staff can manage, audit or transition the environment without depending on undocumented knowledge.

What we want to leave behind

Outcomes matter more than product names.

Consistent identity

Authentication and access are easier to understand and administer.

Managed devices

Supported endpoints can receive standardized policy and application configuration.

Cleaner lifecycle

Joiner, mover and leaver processes connect accounts and devices more reliably.

Ways to work with us

Service can be recurring, co-managed or project-based.

Identity/device baseline

Review current Entra, MFA, Intune and device state.

Implementation project

Deploy or improve selected identity/device controls.

Ongoing administration

Manage supported Microsoft cloud identity and endpoint functions.

Frequently asked questions

Useful scope questions before a project begins.

Is Intune the same as RMM?

No. They can overlap in some areas, but Intune focuses heavily on Microsoft endpoint management/compliance while RMM platforms typically emphasize monitoring, remote support, scripting and operational maintenance.

Can you support hybrid Active Directory?

Yes, when included in the engagement. Hybrid identity design depends on existing AD, Microsoft 365, applications, device state and long-term goals.

Do you require every customer to use Intune?

No. Tooling should match the environment, licensing and management requirements.

Related services

Tenant and data ownershipCustomer tenants, domains and data remain customer-owned. We keep authorized administrative access, migration records and operating procedures clear so the environment can be managed or transitioned without hidden knowledge.

Planning a cloud or Microsoft change?

Tell us what is moving, what must keep working and which users or applications are most sensitive to disruption.

Talk to Orbiwest →